We recognise that respecting user privacy over the Internet is of utmost importance.
Who we are
This privacy statement is designed to provide information about the privacy and data collection practices for the site https://www.calthwaitehall.co.uk.
Identifying Information
In general you can visit this Site without telling us who you are or providing any information about yourself. In some areas of the Site we ask you to provide information that will enable us to process an enquiry, to help you in some other way or to follow up with you (with your consent). Generally, we request identifying information when you:
Send an on-line Enquiry Form.
Provide feedback to an on-line survey or tell us about an idea or suggestion.
Request information to be posted to you.
Process a booking.
In these instances we will ask for your name, email address, phone number and other appropriate information needed to provide you with these services.
How We Will Use Your Information
If you choose to give us personal information for any of the purposes above, this information is retained by us and will only be used to support your customer relationship with us. The information you provide will be held by us whilst you are a customer, however you also have the right to request that we delete/remove the details we hold about you at any time (see below).
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Other Material
We may record images and/or video and use these, either on www.calthwaitehall.co.uk, other related sites or in advertising material. Comments made about our services may also be used in a similar manner. If you would prefer an image or a comment provided by you to be removed from the website you should use the contact details at the bottom of this page.
Cookies
Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
When someone visits www.calthwaitehall.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Third Party Links
We do provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.calthwaitehall.co.uk we cannot control, and have no responsibility for, the privacy policies or data collection activities at another site.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Access To Your Information and Corrections
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate or for your information to be removed.
What Others May Do With Your Information
We do not share, rent, or sell any personally identifying information provided through our Sites (such as your name or email address) to any outside organisation for use in its marketing or solicitations.
We may disclose your personal information to third parties only:
In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.
If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes To Our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 12th March 2023.
How To Contact Us
Please contact us if you have any questions about our privacy policy or information we hold about you:
by email
steve@calthwaitehall.co.uk
or by post to
Calthwaite Hall, Calthwaite, Penrith, Cumbria CA11 9QT